Privacy Policy

Effective Date: August 20, 2026

Direct To Neighbor respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase advertising or related services, submit business information or advertising materials, communicate with us, or otherwise use our services.

Information We Collect

We may collect information you provide directly to us, including your name, business name, email address, telephone number, billing address, business address, website address, order and transaction information, advertising preferences, business category, logos, artwork, photographs, promotional offers, advertising copy, and other information or materials you submit to us.

When you make a purchase, payment information is processed as necessary to complete the transaction. We may receive transaction details such as payment status, amount, date, and order information. Payment-card information may be handled by payment service providers rather than stored directly by Direct To Neighbor.

We may also automatically receive technical information when you use our website, including your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from technical information, and dates and times of visits.

How We Use Your Information

We may use information to process advertising orders; communicate with you about your account, advertisement, order, design, mailing, or customer-service request; prepare and produce advertising materials; provide website, QR-code, landing-page, reporting, or related services that you purchase or receive; maintain business records; process payments and refunds; prevent fraud and misuse; improve our website and services; comply with legal and tax obligations; and protect Direct To Neighbor, our customers, and others.

Advertising Materials and Business Information

When you provide a business name, logo, artwork, photographs, website address, telephone number, promotional offer, advertising copy, or other material for use in an advertisement, you authorize Direct To Neighbor to use that material as reasonably necessary to design, produce, display, print, distribute, mail, and support the advertising or related services you request.

Information intentionally supplied for publication in an advertisement is not treated as confidential once it is published or distributed as part of the advertising service.

QR Codes, Landing Pages and Advertising Statistics

Some advertising services may include QR codes, landing pages, website links, funnels, or reporting features. We may collect or receive information about interactions with these features, such as scans, visits, clicks, referral information, device information, dates and times, and similar activity. We may use this information to provide advertising statistics, measure campaign activity, improve services, and report results to the applicable advertiser.

Advertising statistics are generally intended to describe campaign activity and are not intended to identify individual consumers unless identification is necessary for a service the consumer has knowingly requested or information has been voluntarily submitted.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the site, maintain shopping or account functions, remember preferences, support security, understand website traffic, and measure use of our services. Most browsers allow you to control or delete cookies through browser settings. Disabling certain cookies may prevent some website features from functioning properly.

How We Share Information

We do not sell personal information as a business practice. We may share information with service providers that assist us with payment processing, printing, mailing, fulfillment, website hosting, communications, analytics, customer service, fraud prevention, and other functions necessary to operate our business and provide purchased services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to investigate fraud or misuse, enforce our agreements, or protect the rights, safety, or property of Direct To Neighbor, our customers, or others.

Mailing and Distribution

Direct To Neighbor advertising may be distributed to geographic mailing areas. Information needed to prepare, print, fulfill, or distribute advertising may be shared with printers, mailing providers, postal or delivery services, and other vendors involved in completing the advertising service.

Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about advertising opportunities, products, offers, or services. You may unsubscribe from promotional email communications using the unsubscribe option provided in those messages or by contacting us. We may still send transactional communications concerning orders, accounts, advertising campaigns, or customer-service requests.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing advertising orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations. Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Breaches

If a security incident involving personal information occurs, Direct To Neighbor will investigate and provide notifications when required by applicable law.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business, transaction, fraud-prevention, tax, contractual, and recordkeeping requirements. We may need to verify your identity before processing certain requests.

Children’s Privacy

Our website and advertising services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website, advertisements, QR codes, or landing pages may contain links to websites or services operated by other businesses or organizations. Direct To Neighbor is not responsible for the privacy practices, security, content, products, or services of third parties. Their own privacy policies and terms apply when you use their websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, practices, or legal requirements. When we update it, we will revise the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Direct To Neighbor using the contact information provided on our website.